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Contact & Support

We're here to help! Choose the best way to reach us based on your needs.

Quick Help

Subscription Issues

• Not receiving messages? Send "START" to +27 65 829 5041
• Wrong province? Send "REGIONS" to update
• Want to unsubscribe? Send "STOP"

Common Commands

• START - Subscribe to moments
• STOP - Unsubscribe
• HELP - See all commands
• REGIONS - Change province
• INTERESTS - Update topics

Frequently Asked Questions

How do I subscribe?

Send "START" to +27 65 829 5041 on WhatsApp. See our subscription guide.

Is it free?

Yes! The service is completely free. Standard WhatsApp data rates apply.

How do I unsubscribe?

Send "STOP" to +27 65 829 5041. See our unsubscribe guide.

What data do you collect?

Only your phone number and preferences. Read our Privacy Policy and Data Usage page.

Can I share opportunities?

Yes! Message us directly with local opportunities, events, or important community information.

How often will I receive messages?

Typically 1-5 messages per week, depending on community activity in your area.

Report an Issue

Found a problem? Help us improve:

• Inappropriate content: Forward the message to +27 65 829 5041 with "REPORT"
• Technical issues: Email info@unamifoundation.org with details
• Privacy concerns: Email info@unamifoundation.org

Business Inquiries

Interested in sponsoring community content or partnering with us?

• Partnerships: info@unamifoundation.org
• Sponsorships: info@unamifoundation.org

Office Information

Organization: Unami Foundation

Service: Unami Foundation Moments App

Address: House 1033, Section 1, Madadeni 2951, South Africa

Country: South Africa

Website: moments.unamifoundation.org

Response Times

• WhatsApp: Within 24 hours (usually faster)
• Email: 2-3 business days
• Urgent Issues: Use WhatsApp for fastest response

We're here to help your community thrive. Don't hesitate to reach out!